Terms of Service

Effective: September 21, 2026

These Terms of Service ("Terms") govern your access to and use of VoltioAI's websites, route-planning application, business workspaces, driver tools and related services (the "Service"). By creating an account, accessing, purchasing or using the Service, you agree to these Terms.

1. Eligibility and accounts

You must be legally able to enter into these Terms and provide accurate account information. You are responsible for activity under your account and for maintaining the security of your access methods and devices.

2. The Service

VoltioAI provides tools for route planning and optimization, route and stop management, driver workflows, business dispatch, delivery records, reports and related functionality. Features, limits and availability may vary by plan and may change as the Service evolves.

3. Route and navigation responsibility

VoltioAI is a planning aid, not a substitute for safe driving or professional judgment. Routes, ETAs, map data, geocoding and optimization results may be incomplete, delayed or inaccurate. Drivers must obey traffic laws, road signs, closures, vehicle restrictions and real-world conditions and must not interact with the Service in an unsafe manner while driving.

4. Your content and data

You retain your rights in information and content you submit to the Service. You grant VoltioAI the permissions reasonably necessary to host, process, reproduce and transmit that content to operate, secure and improve the Service. You represent that you have the rights and permissions necessary to submit addresses, customer information, photographs, signatures and other content you provide.

5. Business accounts and team access

Business workspace administrators are responsible for managing their team, roles and authorized access. Drivers, dispatchers and administrators must use workspace information only as authorized by their organization and applicable law. An organization is responsible for its users' use of company workspace features.

6. Acceptable use

You may not use the Service to violate law or third-party rights; access accounts or data without authorization; interfere with security or availability; introduce malicious code; scrape, reverse engineer or abuse the Service except where such restrictions are prohibited by law; or use the Service to facilitate harmful, fraudulent or unlawful activity.

7. Plans, trials and billing

VoltioAI may offer free, trial and paid plans with different limits and features. Paid subscriptions are billed according to the price and billing interval shown at checkout. Trials convert or end according to the checkout terms presented when you enroll. Taxes may apply. Payment processing may be provided by a third-party payment processor.

8. Renewal and cancellation

Recurring subscriptions renew automatically for the selected billing period unless canceled before renewal, subject to the terms shown at purchase. Cancellation normally stops future renewal while allowing access through the applicable paid period, unless otherwise stated. Fees already charged are non-refundable except where required by law or expressly stated otherwise.

9. Third-party services

The Service may depend on third-party mapping, geocoding, routing, payment, infrastructure or other services. Their availability and data can affect VoltioAI. Your use of certain third-party features may also be subject to their terms.

10. Intellectual property

The Service, including VoltioAI branding, software, interfaces and original content, is owned by or licensed to VoltioAI and is protected by applicable intellectual-property laws. These Terms give you a limited, non-exclusive, non-transferable right to use the Service for its intended purpose while your access is authorized.

11. Availability and changes

We work to keep VoltioAI available and useful, but do not guarantee uninterrupted or error-free operation. We may maintain, modify, add, remove or discontinue features when reasonably necessary, including for security, legal, technical or product reasons.

12. Suspension and termination

We may restrict or suspend access when reasonably necessary to protect the Service, users or third parties; address suspected abuse or security risk; enforce these Terms; or comply with law. You may stop using the Service at any time, subject to any subscription obligations.

13. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available." VoltioAI disclaims warranties that cannot be implied under applicable law, including warranties of merchantability, fitness for a particular purpose and non-infringement. Nothing in these Terms excludes rights that cannot legally be waived.

14. Limitation of liability

To the maximum extent permitted by law, VoltioAI will not be liable for indirect, incidental, special, consequential or punitive damages, lost profits, lost business or loss of data arising from use of the Service. Any limitations apply only to the extent permitted by applicable law.

15. Changes to these Terms

We may update these Terms as the Service evolves or legal requirements change. Updated Terms will be posted with a revised effective date. Where required, we will provide additional notice or obtain consent.

16. Contact

Questions about these Terms may be submitted through the support/contact method made available in your VoltioAI account or on the VoltioAI website.

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